Winner! SCA National Awards 2018
The Havencab Group has an excellent track record with the SCA awards having won many, starting back in 2010 when the awards first commenced. And now we’ve won the SCA National Awards 2018 for our essay.
We were lucky enough to win “Excellence in Customer Service” in 2010. Since then we have either been a winner or a finalist every year in the category of “Professional Commitment to Ethics and Service” and a finalist in 2014 for “Innovation of the Year”.
In 2017 we also won the SCA NSW Essay Award, which was about unethical contracting in the strata sector. The essay was published in the InClean journal and used as a reference in other media stories and ABC radio. We have been very excited about that. And now we have won the essay category at the SCA National Awards 2018.
We believe that winning these awards, especially the SCA National Awards 2018, has brought great recognition from industry peers and has had a significant impact when tendering on contracts. It has meant that the company has won significant new business and importantly, retained existing contracts as clients see the value of dealing with an ethical business.
From senior management right down to the onsite staff, everyone tells us that they are proud to work for a business that not only is an award winner but also champions workers’ rights, and treats their workers with respect and gives them opportunity to grow.
The awards have given our company a reputation as an industry leader. Our competitors are constantly seeking assistance from us to improve their business and to try to make the strata industry a better place to work.
What sets Havencab apart from other businesses is our ethical stance in paying staff appropriately in a highly cost driven competitive (and sometimes downright dodgy) market. Our company prides itself on attracting and retaining staff and offering them job security and career advancement. We constantly strive to innovate and do things differently. We understand we are in a service industry and are critiqued every day on our service delivery, appearance and response to issues. That is why vigilant monitoring and constant review of systems and processes is crucial for business success. We believe that we are also helping people and the environment through our sustainable cleaning system. This will leave a legacy for upcoming generations that we can all be proud of.”
Entering the awards is a great way to stop and reflect on your business and see what you have achieved in the past year and identify areas where you can make improvements. Being recognised as an industry leader in a market that is highly competitive gives our clients peace of mind and provide a great opportunity to us to compete on quality and service rather than simply price.
So the awards have brought out the best in our team and company and give us all a sense of great pride and achievement. We love working in this great sector.
The awards were held in Hobart, Tasmania. Everyone had a fantastic time as Tassie turned on the hospitality for interstate visitors. The SCA NSW contingent was loud and strong – Congratulations to the other winners, especially Daniel, Geoff and their team from Strata Choice. Have a look at the photos here.