About Us
40+ Years of Trusted Strata & Commercial Cleaning
Our Difference
Property and strata managers choose Havencab because we combine the reliability of an established national contractor with the accountability of a family business. Three things set us apart in a crowded market.
40+ Years of Proven Experience
Four decades in strata and high-rise cleaning means we understand the operational realities of managing occupied buildings: resident expectations, committee reporting, compliance obligations and the standard that owners' corporations expect. Our long-term relationships with organisations like the City of Sydney and the Crown Group are proof our systems work at scale, not just on paper.
Genuine Sustainability Leadership
Havencab was an early adopter of chemical-free cleaning, well ahead of it becoming an industry expectation. We continue to invest in sustainable methods, recycling programs that reduce landfill, and equipment that lowers our environmental footprint on every site we service. For clients with ESG and sustainability reporting requirements, this is a genuine point of difference, not a marketing claim.
Ethical Employment Standards
Every cleaner on a Havencab site is directly employed by us. We do not subcontract core cleaning services. Our staff are paid transparent wages that meet or exceed industry standards, trained properly, and supervised with rigid KPIs and detailed reporting back to building managers and clients. It shows in the numbers: our staff retention sits at 93%, well above the industry average of 54%, which means the same trained, trusted faces on your site for longer.
Innovation
Havencab is constantly finding new ways of commercial cleaning, refining our processes and improving our systems. This ongoing drive to innovate means our clients benefit from smarter, more efficient service that keeps getting better rather than staying the same.
Where We Work
Havencab services strata schemes, high-rise residential towers, commercial buildings and industrial sites across Sydney, Melbourne and Brisbane. Our Melbourne operations trade as VicClean, delivering the same standards, systems and accountability our Sydney and Brisbane clients rely on. Wherever your property sits, you get one contractor, one standard of service and one point of accountability.
How We Work
Every Havencab contract runs on the same foundations, regardless of the size or type of property.
- 100% industrial relations compliance and full award compliance
- No subcontracting of core cleaning services, all staff directly employed
- Detailed, site-specific specifications and rigid KPI supervision
- 24-hour on-call emergency response
- Complete transparency in costing, proposals and reporting
- Guaranteed direct access to senior management, not a call centre
- Leading-edge equipment and global best-practice cleaning methods
Our Leadership Team
Havencab is led by a senior management team with decades of combined experience in cleaning, facilities management and client service.
- Frank Boross, Founder & Strategy and Business Development
- Susan Giles, HR Manager
- Priyanka Bhadra Gill, Customer Service Manager
Trusted By Leading Property Owners and Managers
Havencab is trusted by developers, strata managers and building owners including the City of Sydney, Crown Group, Mirvac, Lendlease, Mulpha, Netstrata, Strata Plus, StrataChoice and Bright & Duggan. See our full client portfolio and case studies on our Portfolio page.
Ready to Talk to a Team That Delivers?
If you manage a strata scheme, high-rise building, commercial property or industrial site in Sydney, Melbourne or Brisbane, talk to Havencab about a cleaning and facilities partner that will still be answering the phone in ten years’ time. Request a free quote or call our team today.