Australia's Leading Strata, High Rise & Commercial Cleaning Company

Sydney, Melbourne and Brisbane’s most trusted strata and commercial cleaning contractors. 40+ years’ experience, & genuine sustainability. Trusted by City of Sydney and The Crown Group.

Family-founded in Sydney and trusted across Melbourne and Brisbane, Havencab combines directly employed people, sustainable cleaning systems and more than four decades of experience caring for exceptional properties.

Havencab’s story began with cleaning more than 40 years ago, and with a simple belief: exceptional properties deserve an exceptional standard of care. Today, we provide strata cleaning, high rise building cleaning, commercial cleaning and facilities management across Sydney, Melbourne and Brisbane, while remaining grounded in the same values on which the business was founded.

For us, cleaning has never been only about completing a list of tasks. It is about protecting the presentation and long-term value of a property, contributing to the experience of the people who use it, and building relationships that last.

That care starts with our people. Our cleaning teams are directly employed, trained and supported by Havencab, creating greater accountability, stronger service continuity and familiar, trusted faces onsite. Combined with sustainable cleaning technology and transparent quality reporting, this is how we deliver consistently high standards across every property we care for.

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Impact at a Glance

Havencab is a market leader in the provision of sustainable cleaning solutions to commercial, strata, residential and retail sectors across Australia’s east coast.

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Our Difference

We Clean with Purpose

Cleaning is where Havencab began, but our purpose has always extended beyond the task itself. We care about the people delivering the service, the communities experiencing it and the long-term value of every property entrusted to us. 

innovation
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Our systems integrate advanced tools, live quality assurance reporting and best-practice, ISO-driven procedures, giving strata managers, building managers and facilities teams consistent, high-quality outcomes and full visibility of performance on every site.

Sustainability
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Havencab has long believed that a beautifully presented property should not come at an unnecessary environmental cost. As early adopters of chemical-free and aqueous ozone cleaning technology, we drastically reduce environmental impact while delivering safer indoor environments. 

People
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Exceptional service starts with people who feel respected, supported and proud of their work. All Havencab cleaners are directly employed, fairly rewarded, extensively trained and supported. Our staff retention sits at 93%, well above the industry average of 54%, meaning the same trusted faces return to your site for longer.

innovation
Home Havencab Cleaning

Our systems integrate advanced tools, live quality assurance reporting and best-practice, ISO-driven procedures, giving strata managers, building managers and facilities teams consistent, high-quality outcomes and full visibility of performance on every site.

Sustainability
Home Havencab Cleaning

Havencab has long believed that a beautifully presented property should not come at an unnecessary environmental cost. As early adopters of chemical-free and aqueous ozone cleaning technology, we drastically reduce environmental impact while delivering safer indoor environments. 

People
Home Havencab Cleaning

Exceptional service starts with people who feel respected, supported and proud of their work. All Havencab cleaners are directly employed, fairly rewarded, extensively trained and supported. Our staff retention sits at 93%, well above the industry average of 54%, meaning the same trusted faces return to your site for longer.

Home Havencab Cleaning

our approach

What we do

From strata schemes and high rise towers to commercial offices and industrial sites, Havencab delivers cleaning and facilities management services tailored to every environment. Trusted nationwide by owners, managers and communities across Sydney, Melbourne and Brisbane.

Strata Cleaning Services

As one of Australia's leading strata cleaning companies, Havencab provides strata cleaning services for residential strata buildings, mixed-use schemes and large-scale strata communities. Our strata cleaning contractors maintain lobbies, lifts, car parks, fire stairwells and every strata common area to a consistent, supervised standard, backed by over 40 years of strata building cleaning experience.

High Rise & Building Cleaning

We understand that common areas are not simply spaces to be cleaned: they form part of someone’s home and shape how residents and visitors experience the property every day. Havencab is a specialist high rise cleaning contractor, delivering building exterior cleaning, facade maintenance and common area presentation for residential towers, apartment complexes and multistorey buildings. From large building cleaning services to residential tower cleaning, our height-certified teams keep Australia's tallest buildings looking their best.

Commercial Cleaning & Facilities Management

Havencab is a trusted commercial cleaning company and provider of building facilities management services for corporate offices, retail centres, industrial sites and mixed-use assets. Our commercial cleaning services combine professional commercial cleaning standards with property facilities management and strata management cleaning support, backed by transparent commercial cleaning quotes and structured commercial cleaning tender responses.

Corporate & Office Cleaning

Havencab delivers corporate cleaning services and office cleaning services for businesses across Sydney, Melbourne and Brisbane. As a trusted office cleaning company, we provide daily, weekly and periodic office cleaning programs built around your operating hours, so your workplace always presents at a professional standard.

Industrial Cleaning

Our industrial cleaning contractors service warehouses, manufacturing facilities and logistics centres across the east coast. Havencab's industrial cleaning services address the specific hygiene, compliance and safety requirements of industrial environments, including commercial floor cleaning and specialist equipment area cleaning.

Build to Rent & Student Accommodation

In Build to Rent and purpose-built student accommodation, cleaning is inseparable from the resident experience. Havencab provides build to rent facilities management and BTR cleaning services for professional Build to Rent operators, alongside PBSA cleaning services and student accommodation cleaning management for purpose built student accommodation. Our teams understand the high-frequency, high-hygiene demands of student housing cleaning services and university accommodation cleaning cycles.

Our Work

Where We Work

Havencab operates directly employed teams and physical offices in Sydney, Melbourne and Brisbane, giving property owners, strata managers and facilities teams one accountable cleaning partner across Australia’s east coast.

Sydney

Havencab's home base for more than 40 years, trusted by the City of Sydney, Crown Group and more than 50 strata management companies across Greater Sydney.

Melbourne

Havencab's Melbourne operation trades as VicClean, bringing the same strata cleaning, high rise cleaning and commercial cleaning standard to Melbourne CBD, Southbank, Docklands and the inner suburbs.

Brisbane

Our Brisbane team delivers strata cleaning, high rise cleaning and commercial cleaning across Brisbane CBD, South Bank, Fortitude Valley, Newstead and the wider Brisbane metro area.

Why Strata Managers and Businesses Choose Havencab

Our greatest measure of success is not the number of contracts we win, but the relationships we retain. Many of our clients have trusted Havencab with their properties for years, and in some cases across multiple buildings and stages of their growth.

That trust is built through consistency, transparency and the knowledge that there is an experienced team behind every onsite service.

  • 40+ years of proven strata, high rise and commercial cleaning experience
  • Directly employed cleaning teams in Sydney, Melbourne and Brisbane, never subcontracted
  • 93% staff retention, compared to an industry average of 54%
  • Genuine sustainability leadership, including chemical-free and aqueous ozone cleaning technology
  • Transparent reporting, live quality assurance and digital inspection tools
  • A dedicated account manager on every contract, not a call centre queue
  • Long-term relationships with the City of Sydney, Crown Group and leading strata managers, developers and facilities teams
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Trusted By Leading Property Owners and Managers

Havencab is trusted by leading developers, strata managers and building owners, including the City of Sydney, Crown Group, Mirvac, Lend Lease, Mulpha, Netstrata, Strata Plus, StrataChoice and Bright & Duggan.

Looking for first-class sustainable cleaning solutions?

Portfolio

Preview of our work

See how we’re helping clients redefine presentation and sustainability across Australia.

Testimonials

What others say about us

The City of Sydney has had the pleasure of working with the Havencab Group for 18 years. We look forward to continuing this great relationship.

City of Sydney

Whether working with cleaning or facility management staff, I have found their approach to their work to be second-to-none and on regular occasions they have gone above and beyond their regular duties to assist the City's Waste Service unit wherever possible. I highly recommend the services of Havencab Group and look forward to working with their staff at any opportunity that presents itself.

Apartments Waste Officer
Resource Recovery team

The team worked patiently and diligently throughout the whole process, managing resident's expectations and providing professional advice to all residents, many of which have a limited knowledge and appreciation of construction or facilities management. In a crowded and competitive industry, they really are a cut above, and are a deserving recipient of this award.

Diversity Waterloo

We appointed Havencab Property Group to provide the facility management and cleaning to our magnificent Skye by Crown Group development in North Sydney. Thank you to Frank and the Havencab team for their great work.

Crown Group

The ability to be able to deal with the challenges faced when a new project has had its first residents move in is Havencab/NFM’s strength. The unique challenges around working with both the developer or builder in sorting out the teething issues in a building whilst building rapport with the owners is extremely challenging - Franks employees are well equipped to deal with these issues. I have always found Franks key managers very easy to deal with and well suited to the role.

David Lovato

Havencab understands that they are in the service industry. They provide adequate supervision for their staff to ensure a high benchmark in service is achieved.

Christine Ashfield, Netstrata

At all times the team at Havencab and National FM have left a last impression not only on me but with all the property owners in the way they conduct their business. Their commitment to their roles is second to none, customer comes first. Always willing to meet to discuss anything which arises, not afraid to tackle problems head on and they plan what they need to do and execute it with professionalism and a high level of quality

Peter Pereira, New Hope Evergreeen

The Leadership and Management team of Havencab and NFM are professional and excel in the areas of Quality Assurance, Site Management, Ethical Standards and the commitment to their people including cultural development and training. All costs and wages are transparent and meet or exceed all governed standards, unlike many of their competitors.

Tony Thomson, Committee Representative View Tower

The Leadership/ Management team of Havencab are professional and have their people's best interest in the forefront of their business offering. We have had continued contact from the top down. Havencab's leaders are very candid about their leadership style. In all of my conversations with Havencab leaders, service and people have always been at the forefront.

Chris Zumwalt, Scenic World

Havencab and NFM's commitment to excellence, sustainability and innovation in the facilities management & cleaning industries is now at the point where my Development Industry peers clearly recognise them as the market leaders. I trust the SCA feels the same. This, coupled with their unwavering commitment to ethical employment standards, has made them a strategic partner to the Property Industry rather than simply a contractor or supplier.

Michael Corcoran, Solido Capital

Havencab's pursuit of having clarity of the clients expectations, coupled with their firm culture of sustainability, trained staff and high standards means that they often achieve delivery of unparalleled socially responsible services to their clients. Furthermore, the Strata Plus strata management team has confidence in their group’s abilities to understand scheme complexities and deal with matters arising within complex frameworks.

David Ferguson, Strata Plus

I have been involved with Havencab, at a number of large, prestigious landmark sites, in the capacity of a Senior Strata Manager. Havencab is an ethical, professional, diligent and family oriented business, whose ethics and values are front of mind. As the winner of the NSW Strata Manager of the Year 2017 and National Australia, I personally only recommend the best of the best, as anything less, reflects on me personally and our business brand

Daniel Cockerell, Potts Point

Havencab understands that they are in the service industry. As such they provide appropriate training for their staff, develop detailed specifications for all their sites to ensure the core duties are being performed and provide adequate supervision for their staff to ensure a high benchmark in service is achieved. Overall I commend Havencab to you. They are a service provider that strives to serve both their clients and their employees.

Stuart Denney, Strata Manager

Frequently Asked Questions

Havencab provides strata cleaning, high rise building cleaning, commercial cleaning, office and corporate cleaning, industrial cleaning, and facilities management, along with build to rent and student accommodation cleaning, across Sydney, Melbourne and Brisbane.

Yes. Havencab has offices and directly employed cleaning teams in all three cities. Our Melbourne operation trades as VicClean.

Yes. Havencab has offices and directly employed cleaning teams in all three cities. Our Melbourne operation trades as VicClean.

Yes. Havencab was an early adopter of chemical-free and aqueous ozone cleaning technology, reducing environmental impact and chemical load without compromising presentation standards, supporting client ESG and sustainability reporting requirements.

Yes. Havencab manages structured handovers and contract transitions so your building or business experiences no disruption in service standards when switching contractors.

Contact our team via the form below, call us directly, or email us. We will arrange a site inspection and provide a detailed, itemised proposal for your building or business.

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