Services
Tailored cleaning solutions for every environment – strata, residential, commercial, hotel, mixed-use, BTR, and complex precincts. Ethical, sustainable, technology-driven.
Core Presentation Services
- Common area & amenity cleaning (BTR, strata, commercial).
- High-touchpoint hygiene cleaning.
- Lobby, lift, corridor & back-of-house servicing.
- Waste & recycling management, bin room servicing, waste movement.
- Recycling optimisation & contamination reduction initiatives.
- Carpet & flooring care — vacuuming, steam cleaning, stain treatment.
- Glass, balustrade, façade & window cleaning.
- Periodic deep cleans & seasonal resets.
- Carpark cleaning, pressure washing & mechanical scrubbing.
- Move-in / move-out & settlement cleans.
- Housekeeping-style support for hotel & serviced environments.
Testimonials
What others say about us
The City of Sydney has had the pleasure of working with the Havencab Group for 18years. We first dealt with the company in 1997 on the Walsh Bay project. The Group is very active in the sustainability space with regular attendance to the Green Building Council’s events and helping us achieve our zero waste initiatives at council. We look forward to continuing this great relationship and hope to see them on their next project.
City of Sydney
Whether working with cleaning or facility management staff, I have found their approach to their work to be second-to-none and on regular occasions they have gone above and beyond their regular duties to assist the City's Waste Service unit wherever possible. I highly recommend the services of Havencab Group and look forward to working with their staff at any opportunity that presents itself.
Apartments Waste Officer
Apartments Waste Officer
Resource Recovery team
The team worked patiently and diligently throughout the whole process, managing resident's expectations and providing
professional advice to all residents, many of which have a limited knowledge and appreciation of construction or facilities
management. In a crowded and competitive industry, they really are a cut above, and are a deserving recipient of this award.
Diversity Waterloo
We appointed Havencab Property Group to provide the facility management and cleaning to our magnificent Skye by Crown Group development in North Sydney. They assisted our development team with the initial set up of the site, handled all the move-ins and have ensured our site is operating efficiently, since settlement. Thank you to Frank and the Havencab team for their great work
Crown Group
The ability to be able to deal with the challenges faced when a new project has had its first residents move in is Havencab/NFM’s strength. The unique challenges around working with both the developer or builder in sorting out the teething issues in a building whilst building rapport with the owners is extremely challenging - Franks employees are well equipped to deal with these issues. I have always found Franks key managers very easy to deal with and well suited to the role.
David Lovato
Havencab understands that they are in the service industry. As such they provide appropriate training for their staff, develop detailed specifications for all their sites to ensure the core duties are being performed and provide adequate supervision for their staff to ensure a high benchmark in service is achieved.
Christine Ashfield, Netstrata
At all times the team at Havencab and National FM have left a last impression not only on me but with all the property owners in the way they conduct their business. Their commitment to their roles is second to none, customer comes first. Always willing to meet to discuss anything which arises, not afraid to tackle problems head on and they plan what they need to do and execute it with professionalism and a high level of quality
Peter Pereira, New Hope Evergreeen
The Leadership and Management team of Havencab and NFM are professional and excel in the areas of Quality Assurance, Site Management, Ethical Standards and the commitment to their people including cultural development and training. All costs and wages are transparent and meet or exceed all governed standards, unlike many of their competitors.
Tony Thomson, Committee Representative View Tower
The Leadership/ Management team of Havencab are professional and have their people's best interest in the forefront of their business offering. We have had continued contact from the top down. Havencab's leaders are very candid about their leadership style. In all of my conversations with Havencab leaders, service and people have always been at the forefront.
Chris Zumwalt, Scenic World
Havencab and NFM's commitment to excellence, sustainability and innovation in the facilities management & cleaning industries is now at the point where my Development Industry peers clearly recognise them as the market leaders. I trust the SCA feels the same. This, coupled with their unwavering commitment to ethical employment standards, has made them a strategic partner to the Property Industry rather than simply a contractor or supplier.
Michael Corcoran, Solido Capital
Havencab's pursuit of having clarity of the clients expectations, coupled with their firm culture of sustainability, trained staff and high standards means that they often achieve delivery of unparalleled socially responsible services to their clients. Furthermore, the Strata Plus strata management team has confidence in their group’s abilities to understand scheme complexities and deal with matters arising within complex frameworks.
David Ferguson, Strata Plus
I have been involved with Havencab, at a number of large, prestigious landmark sites, in the capacity of a Senior Strata Manager. Havencab is an ethical, professional, diligent and family oriented business, whose ethics and values are front of mind. As the winner of the NSW Strata Manager of the Year 2017 and National Australia, I personally only recommend the best of the best, as anything less, reflects on me personally and our business brand
Daniel Cockerell, Potts Point
Havencab understands that they are in the service industry. As such they provide appropriate training for their staff, develop detailed specifications for all their sites to ensure the core duties are being performed and provide adequate supervision for their staff to ensure a high benchmark in service is achieved. Overall I commend Havencab to you. They are a service provider that strives to serve both their clients and their employees.
Stuart Denney, Strata Manager
Looking for first-class sustainable cleaning solutions?
Specialist & High Impact Services
Includes:
- Post-construction & defect rectification cleans.
- PC inspections & builder handover cleaning.
- Biohazard, trauma & emergency cleaning.
- Water damage remediation & mould treatment.
- Rope access, high-access & façade cleaning.
- Robotics-assisted floor cleaning for large-scale assets.
- Flood response & recovery cleaning.
- Industrial & plant room cleaning.
- Industrial & plaBuilder’s final cleans and remediation cleans. room cleaning.
Advisory & Sustainability
Includes:
- Sustainable cleaning programs (Aqueous Ozone chemical-free systems).
- ESG reporting for chemical reduction, waste diversion, carbon impact, water savings.
- Waste stream analysis & recycling optimisation.
- Waste room design advice and waste management planning for new developments.
- Pre-DA & design-phase input for operability, maintenance and cleanability.
- Material & surface selection advice to reduce future OPEX.
- Lifecycle planning for flooring, finishes & high-wear areas.
- OPEX modelling for cleaning budgets & staffing requirements.
- Facility presentation audits (migrated from your additional list).
- Cleaning roster design & labour modelling for efficiency.
- Procurement guidance — equipment, chemicals alternatives, robotics selection.
- New development consulting for BTR, residential, mixed-use & hotel projects.
Technology &
Smart Delivery
Includes:
- Amplex geo-tracking, digital QA & performance reporting.
- Live dashboards for building managers.
- Sensor-triggered cleaning (usage-based deployment).
- Integration with BuildingLink, MyBos and other FM platforms.
- Robotics for consistent large-area cleaning.
- Predictive service deployment via NFM Smarts ecosystem.
- Digital checklists, compliance logs & audit trails.
- Cleaner validation, attendance logs & route optimisation.
Testimonials
What others say about us
It is a pleasure to have Havencab as a valued business partner, Our relationship from day one has been based on high ethical business practices and upfront communication. This is very refreshing as our experience with other providers has not been of this high standard. We highly recommend Havencab as a service provider but more importantly we recommend them as outstanding people to work with.
CEO, Scenic World
It is a pleasure to have Havencab as a valued business partner, Our relationship from day one has been based on high ethical business practices and upfront communication. This is very refreshing as our experience with other providers has not been of this high standard. We highly recommend Havencab as a service provider but more importantly we recommend them as outstanding people to work with.
CEO, Scenic World
It is a pleasure to have Havencab as a valued business partner, Our relationship from day one has been based on high ethical business practices and upfront communication. This is very refreshing as our experience with other providers has not been of this high standard. We highly recommend Havencab as a service provider but more importantly we recommend them as outstanding people to work with.